Our Shipping Policy was last updated on: September 9, 2022
For the purposes of this Disclaimer:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Crease Protector
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to CreaseProtector, accessible from creaseprotector.com
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
DOMESTIC SHIPPING POLICY
All orders are processed within the same business day (if purchased before 5 PM EST and excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for Your Orders are a flat rate of $4.99 per order and will be displayed at checkout. The shipping method will depend on the number of items ordered and the resulting total weight of the order.
Shipping method: USPS First Class (Packages under 13 oz total weight)
Shipment cost: $4.99
Estimated delivery time: 2-5 business days
Shipping method: USPS Retail Ground (Packages over 13 oz total weight)
Shipment cost: $4.99
Estimated delivery time: 2-5 business days
Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Crease Protector ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES AND TAXES
Crease Protector is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
DAMAGES
Crease Protector is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING
We offer international shipping to the following countries:
Shipping method: First-Class Package International Service (Packages under 64 oz total weight)
Shipment cost: $14.99
Estimated delivery time: Varies by destination
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Crease Protector is not responsible for these charges if they are applied and are your responsibility as the customer.
CONTACT US
If you have any questions about this Shipping Policy, You can contact Us:
By visiting this page on our website: https://www.creaseprotector.com/contacts/
By sending us an email: Support@creaseprotector.com
